Shipping, Refunds & Returns
Shipping, Refunds and Return Policies
If you're not satisfied with your purchase or a defect has occurred, we will gladly process a return or replacement for you within 30 days of purchase.
The following items cannot be returned, unless there is a valid warranty issue:
- Any part that shows evidence of being used, installed, handled, packaged, or shipped improperly
- Custom-ordered or personalized products
- Hazardous materials (i.e. batteries, paint, etc.)
- Videos, software, or other copyrighted material, after they have been opened
- Wheels and/or tires, after they have been mounted
- When returning an item, please over-box with the original packaging which was used to ship to you.
- Doing so will help to prevent damage to the manufacturer’s packaging which would then make the item non-resalable and therefore non-returnable.
- If you have discarded the over-boxing materials, the UPS or FedEx store can help to ensure that your return arrives in resalable condition.
- All returns are subject to inspection.
- Items that exceed the time limit or show evidence of use will be charged a restocking fee.
- Shipping and handling fees are non-refundable.
- If your order included any "special offer" or "free parts", they must also be returned or the value may be deducted from your refund.
- Please also see our Liability Statement.
There is a 24 hour settlement period hold on all refunds.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. However, at this time, WE ONLY SHIP TO THE LOWER 48 UNITED STATES DIRECTLY FROM THIS SITE. IF YOU WISH TO PURCHASE SOMETHING OUT OF THAT AREA, PLEASE CALL US TO GET A SHIPPING QUOTE. DO NOT PURCHASE THROUGH THIS SITE UNTIL YOU CALL AND RECEIVE INSTRUCTIONS ON HOW TO PURCHASE.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.